Social Services Office
3/F PRC Bldg. Bonifacio Drive, Port Area, Manila
Phone: 527-0000 loc. 126 (Staff) and 127 (Manager)
On August 6 1945, the Home Service Department was
organized to maintain professional relationships with the
government and private welfare agencies in serving
civilians, servicemen and veterans with respect to
government benefits as well as health and welfare inquiries
of displaced relatives and friends.
On March 18 1946, in consonance with one of the charter
obligations of the PRC which states that "To act as a
medium of communication between the people of the Republic
of the Philippines and that of the Armed Forces of the
Philippines, in time of war and in time of peace," the
Military Welfare Service was set up with the signing of the
interim agreement between the PRC and the Chief of Staff of
the Philippine Army. This later served as the operating
basis for the employment of Red Cross personnel by the AFP.
The Authority under which the Philippine Red Cross assumes responsibility for the Social Services is
provided for in the AFPR G 130-291.
Military Welfare Service Units were established in all major
commands of the AFP to include outlying installations to
carry out a service program which included welfare
assistance as well as recreation and rehabilitation.
In the reorganization plan of 1956, the Home Service and the
Military Welfare Service which had operated as a separate
service departments were merged. In 1978, the name was
changed to Social Services to connote professional service
offered to people
Social Service shall be one of the most responsive services
of the PRC which is concerned primarily with organized
social service activities aimed to facilitate and strengthen
basic relationship and the mutual adjustment between
individual and their social environment for the good of the
individual and of the society.
We are committed to provide welfare services that are
responsive to the changing needs of the people and deliver
these services with quality genuine concern and with human
We shall continue to be a partner of the government in
the delivery of services to the vulnerable and to complement
each other in our areas of competence.
Programs & Services
When HELP is needed, when faced with a crisis you alone
cannot solve, the Red Cross could be the right agency to
help you. The answer to your problem could be one of the
SOCIAL SERVICES of the Red Cross. You can come to Red Cross
The Social Services offers the following to people in
1. Guidance and Counseling – the professional advise
given to people in crisis situation for the possible
solution of their problem.
2. Psychosocial Support Program (PSP)/Critical Incident
Stress Management (CISM) - It is a program that prepares the
community to be able to cope and manage their stress during
disaster and it includes support and care activities that
bring the people of the community together and build a
network between the organizations that work in the area.
3.Tracing Service – assistance to locate displaced or
missing person specifically a disaster that occurred either
in the Philippines or in foreign country with whom contact
or normal channels of communication have been cut off from
4. Emergency Leave Assistance for Filipinos who are in
the US Service - provision of health illness and death
verification reports required by authorities as a basis for
giving possible emergency leave grants to Filipino-US
5. Welfare Services for Vulnerable Groups.
a. Program for Women in Difficult Situation
b. Assistance for Overseas Filipino Workers
c. Assistance to Person with Disabilities
d. Assistance for Disaster Victims
- Psychological First Aid
- Tracing /Disaster Welfare
- Contact of relatives
6. Military Welfare Service -Pursuant to RA 95 Social
Services extends a twin program which focuses on the welfare
needs of members of the Armed Forces of the Philippines (AFP)
and their dependents. It provides casework services,
recreation therapy, benefits and claims assistance and
skills training within the Armed Forces community. Likewise
it helps promote Disaster Management Services, Safety
Services, Blood Program, Community Health and Nursing
Services and Red Cross Youth programs.
7. Family Visit Program for the detainees - a joint PRC
and International Committee of the Red Cross (ICRC) program
that provides free transportation and temporary shelter to
family members who would like to visit their detained
relatives in order to prevent family disintegration.
8. Intercountry Casework – assistance to individuals and
families whose problem require an Intercountry approach.
9. Referral Service - clients whose needs are not within
the scope of the Red Cross services are referred to
9. Early Livelihood Recovery Program – the program aims
to "put communities back onto their feet" by supporting
restoration of livelihoods of the most vulnerable in the
community. The focus is for a short-term immediate
intervention. This entails the provision of a cash grant.
10. Hot Meals – is a feeding program that aims to
alleviate human suffering and addresses malnutrition among
calamity victims and the poor especially children.
11. Training Program
- Psychosocial Support Program (PSP)
- Welfare Aide
- Technical Support to PRC chapters on case management