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Thursday, 07 June 2018 16:26

PRC National Blood Center receives ISO certification anew; affirms quality services for Filipinos

Photo caption: TUV Rheinland presented the National Blood Center’s ISO 9001:2015 certification to PRC’s Board of Governors, led by Chairman Richard Gordon.

The Philippine Red Cross (PRC) has boosted its position as the top provider of blood needs in the country as its National Blood Centers in Mandaluyong and Port Area, Manila earned the international standard on quality management systems (ISO 9001:2015), making PRC the first blood center in Southeast Asia and the only non-hospital blood service facility in the Philippines to receive the certification.

TUV Rheinland, a global provider of technical, safety, and certification services, presented the award to PRC’s Board of Governors, led by Chairman Richard Gordon, last May 31 at the PRC Tower in Mandaluyong.

“As the provider of 50 percent of national blood needs, Filipinos are counting on us to help save their and their loved ones’ lives. We make sure to meet this demand by living up to our top-tier processes and standards, which include ensuring that our blood supply is safe,” Gordon said.

The ISO 9001:2015 affirms the PRC blood services’ ability to consistently provide services that meet customer and regulatory requirements, as well as enhancing customer satisfaction through an effective risk management system. PRC first received the ISO 9001:2008 in 2010 to 2013 and 2013 to 2016.

Tristan Loveres, managing director of TUV Rheinland Philippines, said the awarding of the 2015 version to PRC reflects the organization’s risk-based thinking and accountability in all processes, leadership involvement, and commitment to understand the needs of clients.

For two years, PRC bloodbanks will undergo a surveillance audit and if they consistently meet the standards of TUV Rheinland, they can apply for certification after three years.

“When we awarded the first ISO years ago, we said it is not the end because the real challenge is how to establish a quality system. But to date, PRC did not just maintain the quality. They consistently improved it,” Loveres said.

Meanwhile, Gordon encouraged Filipinos to continue supporting PRC’s goal to save lives through voluntary blood donation. In 2017 alone, PRC supplied blood to 205,309 people, including 13,573 indigent patients.

PRC has a total of 89 blood facilities nationwide, including the recently opened blood collecting unit/blood station in Malabon, that are always first, always ready, and always there to cater to the most vulnerable people.