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Membership - Frequently Asked Questions

Reach Us

37 EDSA corner Boni Avenue, Mandaluyong City


790-2300 loc 807
790-2300 loc 826 (Membership)


If I register as a Red Cross member, can I also avail of free blood and free first aid training?
As a Red Cross member, you can avail of the accident assistance benefits. However, we will help facilitate your blood requirements. Blood itself is free but it has processing costs which you can reimburse as a member in case of accidents. More so, to avail of first aid training, you have to pay the required registration fees.

Do I have to carry my membership card at all times?
Do I have to show it to ER when I have treatment? No. You may opt not to carry the card at all. You do not have to show it to the ER. However, you should keep the card because it is your insurance policy. You will need the card number when you claim. Our accident benefits are purely for reimbursement purposes.

What is the scope of coverage?

The accident benefits covers the person 24-hours a day, worldwide. The plan extends coverage while the person is traveling as a passenger in any public conveyance. It includes acts of nature, motorcycling except for professional use and during racing and competition. The plan also covers any injury as a result of acts of terrorism.

What are the exclusions for claims?

Some of the exclusions for claims are as follows: suicide, self-inflicted injuries, drug addiction, nervous disorders, cosmetic or plastic surgeries, dental diseases, AIDS, pregnancy or childbirth, war, military service, alcoholism, drug addiction and willful participation in any crime.

Who may qualify for the benefits?

All members of the PRC ages 6-65 years old. The PRC membership is also renewable up to 72 years old.

When does the coverage begin?

The coverage will become effective on the date of registration with the PRC.

If I have accident coverage from other insurers or insurance companies, can I still get the accident benefits of PRC membership?

Yes, since this is an accident insurance, benefits are payable on top of other insurance that you might have. However, in case of medical reimbursement, Philam thru PRC shall only pay the expenses that are not paid by other insurance companies. You may also opt to choose where to reimburse, from the PRC or from your other insurers.

Who are the qualified beneficiaries of these accident assistance benefits?

The qualified beneficiary will follow the legal hierarchy.

In case I die of natural death or sickness, would the benefit be provided to my beneficiaries?

No, benefits will not be provided in case of natural death or death due to disease or illness.

If an accident happened to me overseas, can I or my beneficiaries claim?

Yes, you or your beneficiaries can claim. Coverage is in effect anywhere in the world, 24 hours a day.